The Xhale Code
From three friends in 2022 to a growing EU vape shop
We aren't a faceless corporation. We live this lifestyle too. We know what it's like to wait for a package. That's why we focus on speed and authenticity.
Today we serve customers across Europe, keeping it personal: Quick replies, honest ETAs, and real humans behind the support chat.
Our Journey
2022: Garage startup. Packing orders at night.
2023: EU Expansion. First international orders.
NOW: Pro Logistics. Stable stock & pro team.
We Speak Your Language
Tired of bots? Our support team speaks English, Slovak, Czech, and Hungarian natively. Real humans, real help from people who know the products.
The Mission
Quality over hype. Only verified originals in discreet packaging. If we wouldn't use it, we won't sell it.
FAQ
What should I do if I experience an issue with my vape?
If you encounter any problems, please contact our customer support team. We’re here to assist you and will help resolve the issue as quickly as possible.
How long does shipping take?
Orders are typically delivered within 2–5 business days, depending on your location. We strive to process and ship orders as quickly as possible.
What is the difference between disposable and refillable vapes?
Disposable vapes are single-use and pre-filled, making them convenient and easy to use. Refillable vapes are reusable devices that allow you to refill the e-liquid, offering more customization and cost savings over time.
Are your products safe to use?
Yes, all our products comply with safety standards and regulations. We source our items from reputable manufacturers and prioritize customer safety.
